Veratybe
Terms for Members Who Earn on Veratybe
These Terms govern your membership on Veratybe as a member who receives paid messages and earns from them.
Last updated: July 2026
These Terms and Conditions (“Terms”) govern your membership on the Veratybe platform (“Platform”) as a member who wishes to receive paid messages and earn from them (“Member”, “Expert”), whether you are an expert, consultant, real-estate broker, lawyer, doctor, influencer, or any other capacity granted on the Platform. By activating membership or receiving your first paid message, you acknowledge your full acceptance of these Terms.
1. Acceptance of Terms
1.1 You may not receive any paid message or earn through the Platform except after expressly accepting these Terms at registration or membership activation.
1.2 All applications to join as an earning member are subject to review and approval by Platform management, which may accept or reject any application without stating reasons.
1.3 You must be at least 18 years old and have full legal capacity to contract.
2. Identity and Professional Verification
2.1 The Member must provide accurate information and supporting documents proving identity and professional status (professional license, commercial registration, membership card, or equivalent) according to the registered category.
2.2 The Platform may cancel or suspend any membership if the submitted information or documents prove inaccurate or expired.
3. Pricing and Reply Window
3.1 The Member sets their own per-message price, subject to any Platform minimum pricing (if applicable) to ensure service seriousness.
3.2 The Member sets the reply window they commit to, with a minimum of one hour and a maximum of 72 hours from message receipt.
3.3 Price and reply window shown on your profile must be clear and visible to the user before payment.
3.4 The Member may change price or reply window at any time; changes apply only to new messages and do not affect previously paid messages.
4. Paid Message and Reply Mechanism
4.1 When a user pays for a message, the amount is held by the Platform until the committed window ends or the Member replies, whichever comes first.
4.2 A reply is payable if sent by the Member within the committed window, regardless of content or sender satisfaction, unless the reply is shown to be fake, abusive, or not a genuine attempt to engage.
4.3 The Platform retains review and arbitration rights in reply-seriousness disputes and makes the final decision on payout or refund.
5. Refund Policy
5.1 If the Member does not reply within the committed window shown on their profile, the full amount is automatically refunded to the sender, without any request from either party.
5.2 The Member is not entitled to any portion of a message that was not replied to within the committed window.
5.3 Platform-side technical delays or outages are excluded from the committed reply window; the Platform will compensate affected time when that occurs.
6. Platform Commission
6.1 The Platform deducts 20% of the net value of each paid message that is actually replied to within the committed window.
6.2 The Member keeps 80% of each paid message replied to, added to their withdrawable balance.
6.3 No commission applies to messages refunded due to no reply within the committed window.
6.4 The Platform may change the commission rate in the future, with at least 30 days’ prior notice to Members.
7. Payouts
7.1 Confirmed earnings (after Platform commission) are paid to the Member’s registered payout method every 7 days, covering all confirmed earnings up to the payout date.
7.2 Earnings still within a reply window, or under dispute/review, are excluded from the current payout and rolled to the next cycle after they become due.
7.3 The Member must keep payout details accurate and up to date. The Platform is not responsible for delays caused by incorrect or outdated payout information.
7.4 The Platform or payment provider may apply a minimum payout threshold. If the balance is below that threshold in a seven-day cycle, it rolls to the next cycle automatically.
8. Obligations and Prohibitions
The Member must:
- Act professionally and respectfully with everyone they communicate with on the Platform
- Not use the Platform for fraud or any unlawful purpose
- Not send fake or non-serious replies solely to claim payment without real value
- Not move conversations off-platform to bypass commission
- Comply with professional rules applicable to their field when advising on the Platform
The Platform may suspend or terminate any membership that violates these obligations, with or without prior notice depending on severity.
9. Limitation of Liability
9.1 The Platform is a technical intermediary facilitating communication and payments. It is not responsible for advice/reply content from Members, or for decisions users make based on that content.
9.2 The Platform does not guarantee a minimum number of messages or income for any Member.
10. Suspension or Termination
Either the Member or the Platform may end membership at any time. Upon termination, confirmed earnings are paid in the next payout cycle under Clause 7.
11. Changes to Terms
The Platform may amend these Terms from time to time. Material changes will be published with an updated “Last updated” date. Continued use after a change constitutes acceptance.
12. Governing Law and Contact
12.1 These Terms are governed by the laws of the Kingdom of Saudi Arabia, without prejudice to mandatory laws in any other country where the expert provides services.
12.2 For questions or disputes about these Terms, contact:
- Email: support@veratybe.com
- Website: veratybe.com